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Finance

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Member Finance Policy

1. Subscriptions 1.1 To become a GenderGP member you are required to setup a regular subscription once submitted to Final Review. 1.2 Subscription to our service consists of an initial fee followed by recurring fees of the same amount every 28 days or once per calendar month. Once set up, you assume responsibility for all recurring charges prior to termination. 1.3 GenderGP can submit monthly charges indefinitely without further authorisation from you until you provide your notice for cancell...

Payments and Subscriptions

  • I can't find a subscription with my e-mail address. What do I do?
  • I normally get free prescriptions. If I was prescribed hormones by you would I have to pay for them?
  • Can I ask for a refund if I think that a consultation was unnecessary, or wasn't good enough for me?
  • and 14 more ...

Subcategories

  • Payments and Subscriptions
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Most Popular Articles
  • I have decided to leave GGP and register with a different healthcare provider. How do I cancel my subscription/obtain a refund on my subscription?
  • I was having issues processing payment but it seems to have been resolved. How can I pay?
  • There was a delay in paying my subscription, but can I pay now. How should I proceed?
  • I normally get free prescriptions. If I was prescribed hormones by you would I have to pay for them?
  • Can I change my subscription payment date to a date that suits me better?
  • I can't find a subscription with my e-mail address. What do I do?
  • Can I ask for a refund if I think that a consultation was unnecessary, or wasn't good enough for me?
  • I have cancelled my subscription with my bank. Do I need to cancel with you also?
  • I can’t afford to pay my subscription / I need to pay on a different day
  • I am still being charged even though I am no longer using your services. How can I stop this from happening and get a refund.
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